How to Expand Your Product Portfolio While Maintaining Brand Consistency
Being consistent as a brand means to act in harmony, continuity, and conformity. This consistency leads to trust and loyalty, as it establishes a brand that can be relied on for the product or service that it offers. This same confidence that consistency cultivates is important not just in personal relationships but in building your brand as well. But what if you’re working on increasing your product offerings? How can you ensure that you stay true to your brand in the face of expansion?
Regardless of whether you do product sourcing in China or other parts of the world, expanding your product range can create greater opportunities, but it can also come with several challenges—among them brand consistency. It might seem insignificant, but inconsistent branding can result in losing your loyal customers, regardless of the diversity your portfolio offers. Hence, maintaining consistency is not a detail that should be overlooked even in the face of major changes.
In this article, we’ll explore how you can guarantee consistent brand experiences that promise reliability and integrity among your consumers and partners alike as you broaden your reach with an equally varied line of products.
Create Guidelines to Reflect the Brand Vision
Establishing your brand begins with a vision, which encompasses the company’s core values and identity. Moreover, this vision guides all decisions aimed at the business’s growth and success, including expanding your portfolio. And during this stage of progress, it’s important to revisit your brand vision to inspire a renewed commitment to your goals and to translate this to a set of guidelines that creates consistency across your messaging and expanded offerings.
Furthermore, crafting clear brand guidelines helps ensure that branding is consistent, from existing products to new merchandise. These guidelines should cover packaging, marketing collateral, all the way to customer experience (including relevant colors, wording, tone of voice, logo variations, font styles, etc.). All of these things should be communicated to internal and external teams to make sure that everyone follows the same standards.
Make Assets Accessible and Develop Templates for Easier Implementation
Brand consistency depends on the availability of approved assets and making sure that it is effectively disseminated across the entire company. Your on-brand assets may as well be useless if they aren’t accessible to your teams, and an easy way to see to it that everyone has the correct branding files is to share them through online repositories or by using collaborative software.
Another way to make the process of ensuring brand consistency more efficient is to prepare editable templates that can be reused and adapted for repeating projects or designs. Just make sure that employees and partners are aware of how to properly use these files and that they are guided accordingly to prevent misuse or inconsistencies.
Train and Align Employees for Seamless Integration
Employees are the main implementers of your company’s branding efforts, and as such, they should be sufficiently armed with the correct information and aligned with the brand vision, while having a full understanding of how your new offerings fit in with your brand. Keeping their vital role in brand consistency in mind, the goal is for employees to gain an appreciation for how these additions complement existing offerings and the brand’s overall vision. Therefore, training and communication are crucial to reinforce the brand’s messaging and goals while making way for expansion and change.
Review and Adapt If Necessary
Brand consistency is an ongoing process, especially if you’re looking to widen your array of products and tap into new markets. While you might feel like sticking to a singular vision is the secret to earning your consumers’ faith and confidence, being adaptable and listening to feedback might in fact be a more effective approach. Having a brand identity that listens to its customer base helps establish your brand and build awareness, so you should also take the time to review your branding efforts and learn to be receptive to input.
After all, consumers can dictate the success or failure of your company, hence, the needs and demands of your customers should be top priority (the extent and quality of the goods you have on offer notwithstanding). By paying attention to and acting upon your customers’ concerns, your company benefits as a brand that consistently puts the buyer first.
Additionally, being flexible with your branding strategy helps keep your company relevant in these changing times. That said, it’s also important to get a feel for the zeitgeist or the dominant sentiments and trends so that your brand continues to evolve along with the times.
Brand consistency requires continuous deliberation and conscious effort to build and maintain relationships with consumers and partners. By establishing guidelines, getting the whole team on board, and welcoming feedback and opportunities for improvement, you can expand your portfolio and support your vision while staying true to your brand’s identity now and in the future.